I originally booked my flight under my first and last name only (Charles Pickens - Conf...

GetHuman1642724's customer service issue with Spirit from November 2018

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The issue in GetHuman1642724's own words
I was trying to have the name on my reservation changed from just my first and last name (Charles Pickens) to my full name (Charles Arthur Pickens II) as required for me to use the TSA Precheck system. ... I originally booked my flight under my first and last name only (Charles Pickens - Conf. Code Z*Y*PE). I recently applied for a TSA Precheck number which I will receive before the flight date. However the TSA required my full name for the application. Therefore I need to change the current booking to my full name (Charles Arthur Pickens II) in order to use the TSE Precheck for this upcoming flight.
I have spent hours waiting for the last two evenings to get a call from Spirit through the Gethuman Phone process!
Just change the name as stated above to my full name Confirmation Code Z*Y*PE. Please help me out with what seems to me to be a simple request. Thanks!!
I am a new customer this year and this will be my second flight with Spirit. I like the people and the treatment I've received and would like continue traveling two to three times a year in the future.
Already tried the Gethuman Phone process twice without success..
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Spirit

Gethuman Phone
Customer service issue
Reported by GetHuman1642724
Nov 29th, 2018 - 9 mons ago
I have an issue with Spirit too
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Seen by 4 customers so far
Similar issue to 2575 others
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Timeline
GetHuman1642724 started working on this issue
Nov 29th, 2018 1:40am