When I was checking in for my flight on Wednesday I purchased security short cut. When...

GetHuman-bridemps's customer service issue with Spirit from November 2018

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The issue in GetHuman-bridemps's own words
When I was checking in for my flight on Wednesday I purchased security short cut. When I printed my boarding pass security shortcut did not appear on my pass. So when I got to the airport I reprinted my boarding pass at the kiask and it still did not show. However, when I checked my bank account to see if the money has been taken out, it has. I was charged $* but was not able to use it. Can I please have a refund. Thank you.
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Spirit

Customer service issue
Reported by GetHuman-bridemps
Nov 2nd, 2018 - a mon ago
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Timeline
GetHuman-bridemps started working on this issue
Nov 2nd 1:26pm