Our scuba bag did not arrive in St Croix on our flight from Fort Lauderdale on...

GetHuman-mbstatz's customer service issue with Spirit from October 2018

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The issue in GetHuman-mbstatz's own words
Our scuba bag did not arrive in St Croix on our flight from Fort Lauderdale on ********. When we arrived in St Croix the power was out and the people behind the desk were unBle to complete a incident report with our service to their computers and we could not wait the hour or two that they were asking us to wait as our shuttle to our resort was waiting for us. We have been back to the airport several times and there is no Spirit Representatives available until Sunday ********. We just want our bag. We have tried your toll free number and have not received ANYTHING from that. Our bag ticket number is **********. Pleas help us- this is horrible!
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Customer service issue
Reported by GetHuman-mbstatz
Oct 19th, 2018 - 3 mons ago
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Seen by 3 customers so far
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GetHuman-mbstatz started working on this issue
Oct 19th, 2018 9:00pm