I purchased a ticket for my husband Gilbert Peters on ******* reservation no. from Flor...

GetHuman-cgpeters's customer service issue with Spirit from July 2018

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The issue in GetHuman-cgpeters's own words
I purchased a ticket for my husband Gilbert Peters on ******* reservation no. from Florida to Detroit flying ******. The reservation did not go through so I did it again. Now I am being charged for two airline tickets for the same person, different reservation numbers and I don't need both. Cancelled one this morning and now I am not sure if I am going to get my full refund. The reservation I kept was KCDWHW and the one I cancelled was ***E*F which showed up at *:** pm last night. I want a full refund for that ticket. I will have the bank stop payment on this ticket if you do not agree to give me my full refund.
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Spirit

Customer service issue
Reported by GetHuman-cgpeters
Jul 1st, 2018 - a yr ago
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Seen by 4 customers so far
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Timeline
GetHuman-cgpeters started working on this issue
Jul 1st, 2018 8:15pm