My Mother (Susie Topps) is eighty-four years old. Her only living sister passed away...

GetHuman694846's customer service issue with Spirit from May 2018

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The issue in GetHuman694846's own words
My Mother (Susie Topps) is eighty-four years old. Her only living sister passed away on May **, ****. She reserved a flight from Atlanta, Georgia to Detroit Michigan on May **, ****, expecting to stay at her sister's house( * INN XE). *On May **th later that evening, her sister's daughter called my Mother and informed my Mother no room existed for my mother to sleep. So my Mother called Spirit airlines On May **, **** requesting a refund. Spirit informed my eighty-four year old Mother no refund is possible, only a credit for future use. My Mother will not be traveling (flying) in the future. * I am requesting that Spirit find it in its heart and refund my Mother's plane fare.*Stephen Earl White
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Spirit

Customer service issue
Reported by GetHuman694846
May 17th, 2018 - 10 mons ago
I have an issue with Spirit too
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Seen by 4 customers so far
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Timeline
GetHuman694846 started working on this issue
May 17th, 2018 9:21pm