I purchased round trip tickets for myself Ericka Willis, Jacoby Harrison and Kandyce Bl...

GetHuman670702's customer service issue with Spirit from May 2018

2 views
 | 
561 similar
 | 
0 following
Help with my Spirit issue
First: share to improve GetHuman670702's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman670702 to get a Spirit rep on the line!
Always use the GetHuman Phone tocall Spirit. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman670702 may need:
Name on booking, Booking reference, and Email on booking
The issue in GetHuman670702's own words
I purchased round trip tickets for myself Ericka Willis, Jacoby Harrison and Kandyce Blackwell to Atlanta Georgia through spirit airlines. In which we paid $** for luggage and was forced to pay an additional $** for the luggage. We were to return home back to Houston May *, **** at *:**am we arrived at the airport and stood in line for at least ** minutes all to be pulled out of that line by a manager and placed in another line that we again waited in for at least ** minutes. We were then placed along the wall with other individuals who were also going to Houston all to be told that our flight was no longer boarding. The manger placed us in ANOTHER line to figure out other options for our flight back home we were told the next flight was not until the next morning and we would have to pay an ADDITIONAL $** for the flight which is UNACCEPTABLE! We did not have anywhere to stay in Atlanta to wait for a next day flight, we were forced to be split up in finding our way back home myself and Jacoby Harrison was forced to take the Greyhound a ** hour bus ride which also cost another $**. Kandyce was forced to by another airline ticket for $***. This was absolutely the worse experience and something needs to be done to rectify this situation because apologies will not work! We deserve to have our round trip tickets refunded to us ASAP, the inconvenience with paying for an additional bus ticket to get home and the lost wages for missing work on May *, ****.
GetHuman670702 did not yet indicate what Spirit should do to make this right.
I have an issue with Spirit too
How GetHuman670702 fixed the problem
We are waiting for GetHuman670702 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spirit's attention and get better help faster. Tap below to get started.
Having Spirit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman670702 fixes it.
This email address isn't valid

Spirit

Customer service issue
Reported by GetHuman670702
May 9th, 2018 - a yr ago
I have an issue with Spirit too
Not resolved
Seen by 2 customers so far
Similar issue to 561 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman670702 started working on this issue
May 9th, 2018 9:39pm