Hello,**I booked a flight last year for October ****. Due to Hurricane Harvey, I had to...

GetHuman650260's customer service issue with Spirit from May 2018

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The issue in GetHuman650260's own words
Hello,**I booked a flight last year for October ****. Due to Hurricane Harvey, I had to cancel my reservation because I am a college student in the Houston area and our academic schedule was changed due to the delay that the storm caused. I went to the Spirit counter after the storm to see if I could use the credit somewhere else. The desk clerk offered me a flight credit for my funds used for the flight. She did not inform me that the flight credit would expire in a specific amount of days. I went to the counter recently to try and use my account credit and was rudely told by and employee that my credit was not valid anymore. He was very condescending and I told him that I was not informed of the time limit of my credit.
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Customer service issue
Reported by GetHuman650260
May 2nd, 2018 - a yr ago
I have an issue with Spirit too
Not resolved
Seen by 19 customers so far
Similar issue to 8188 others
1 customer following this
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GetHuman650260 started working on this issue
May 2nd, 2018 6:05pm