Indicating answer using menu choices was often not pertinent because this involved an u...

GetHuman618678's customer service issue with Spirit from April 2018

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Help with my Spirit issue
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GetHuman618678's next move: talk to a Spirit rep without waiting on hold.
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Before contacting them, items GetHuman618678 may need:
Name on booking, Booking reference, and Email on booking
The issue in GetHuman618678's own words
Get a quick answer to one unusual but simple question ... Indicating answer using menu choices was often not pertinent because this involved an unusual bookinnd time consuming. Directions for contacting the airlines independently by phone were not clear. Chat lines, texting, or emailing would be much easier and faster.using a question*answer response.using text messageusing text messaging
I needed info within an hour or two, and I have tried for three days. Kept me from booking a good rate and from doing things I needed to do at home.
Get Spirit to call or me : using chat lines, texting, or email: customer ask a question and Airline rep answers, without menus
I have an issue with Spirit too
How GetHuman618678 fixed the problem
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Spirit

Googled question, Spirit Airlines:main phone number, flight booking , called customer service , filled out a form through Get Human, and talked to a separate travel agent .
Customer service issue
Reported by GetHuman618678
Apr 23rd, 2018 - 6 mons ago
I have an issue with Spirit too
Not resolved
Seen by 1 customer so far
Similar issue to 1943 others
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Timeline
GetHuman618678 started working on this issue
Apr 23rd 4:12am