My monthly bill is way too high. I will keep internet and landline and drop cable TV. I...

GetHuman5059014's Lower My Bill issue with Spectrum from July 2020

Help with my Spectrum issue
First: share to improve GetHuman5059014's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5059014 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Top Tip from another customer
Ask for the loyalty department to discuss the best possible promotions available to you.
The issue in GetHuman5059014's own words
My monthly bill is way too high. I will keep internet and landline and drop cable TV. I will go with Apple TV or another provider of on-line subscriptions. Our local gov't has imposed a garbage fee of $*** per year for a cost that was previously absorbed by our city taxes. Since my wife and I are on fixed incomes, the high bill has put a burden on us. In order to remain with your TV service, we are requesting a reduction on that monthly charge. We have been loyal customers for many years. Thank you

GetHuman5059014 did not yet indicate what Spectrum should do to make this right.

How GetHuman5059014 fixed the problem

We are waiting for GetHuman5059014 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Spectrum customer problems.
What Do I Do If I'm Having Problems with My Spectrum Service?How Do I Cancel My Spectrum Service?How Do I Give Feedback About My Experience to Spectrum?
Do you have a customer issue as well?
We can help you get Spectrum's attention and get better help faster. Tap below to get started.
Having Spectrum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Spectrum

Lower My Bill issue
Reported by GetHuman5059014
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2378 others
0 customers following this

Timeline

GetHuman5059014 started working on this issue
Jul 13th 12:05pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers