I rent a modem and a wifi router from Spectrum. My router is a Netgear ****. I am NOT a...
GetHuman5052446's Service or technical issues with Spectrum from July 2020
Help with my Spectrum issue
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Before contacting them, items GetHuman5052446 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Top Tip from another customer
If you are having technical issues please reset your modem or device by turning it off for 15 - 30 seconds and then turning it back on. If the issue stays then you should call support.
The issue in GetHuman5052446's own words
I rent a modem and a wifi router from Spectrum. My router is a Netgear ****. I am NOT able to get coverage in *** my house or in the yard. Do you have a stronger wifi router that I can rent instead?**Also, tried to log into Sprectrum.net, but can't remember signin details and not able to reset, because my email is listed as an old charter.net email that is no longer active. Please reset my default email to *****@***.com
GetHuman5052446 did not yet indicate what Spectrum should do to make this right.
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