i am very very disappointed in your spectrummobile service. on **-**-** i spoke to one...

GetHuman-skauwae's Complaint issue with Spectrum from October 2019

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The issue in GetHuman-skauwae's own words
i am very very disappointed in your spectrummobile service. on **-**-** i spoke to one of your spectrummmobile sales person, Leila. i agreed to change my * phone service to your company with the understanding that my new phone service and new cell phones that i purchased from your company would be received and activated by Saturday. my mobi service ends today. And right now i don't have any active phone service. i told Leila, that i would sign up for your services and buy your phones if there were no break in my phone service. she assured my that yes, i would get my phones and be able to activate my phone service by today. i now have no phone service. my son uses one of his phones for work. he will have no phones for tomorrow and until i receive my phones. what a ******* fucked up situation. i'm thinking about declining the phones when it comes in and go back to my old service with mobi. my son needs his phone for work, i'm disabled and need my phone service for emergency situations. when is my phones coming it? you can't call me. my phones have been deactivated.

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Spectrum

Complaint issue
Reported by GetHuman-skauwae
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 4084 others
0 customers following this

Timeline

GetHuman-skauwae started working on this issue
Oct 20th, 2019 6:37am

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