My name is Hikaru Tokuda. **Account* is *****-*********-****.***. Current monthly TV...

GetHuman-htokuda's customer service issue with Spectrum from January 2019

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Lowering a bill can be quite difficult but if you have been with a company longer they are more likely able to help you save.
The issue in GetHuman-htokuda's own words
My name is Hikaru Tokuda. **Account* is *****-*********-****.***. Current monthly TV cost is $**.**. I want to lower it. I want to just Japan TV only and I do not need to have other TV programs. Can I lower my monthly TV cost by degrading current service? ***. I want to eliminate phone service as we do not use home phone at all. I guess Spectrum Voice $*.** is phone cost, and I want to stop it. **In summary, I only need to have internet and Japan TV.
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Spectrum

Customer service issue
Reported by GetHuman-htokuda
Jan 13th, 2019 - a mon ago
I have an issue with Spectrum too
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GetHuman-htokuda started working on this issue
Jan 13th 3:44pm