My name is Hikaru Tokuda. **Account* is *****-*********-****.***. Current monthly TV...

GetHuman-htokuda's customer service issue with Spectrum from January 2019

1056 similar
0 following
Help with my Spectrum issue
First: share to improve GetHuman-htokuda's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-htokuda's next move: talk to Spectrum when they open.
Spectrum's call center is closed now. We will send GetHuman-htokuda a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-htokuda may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Tip from another customer
Lowering a bill can be quite difficult but if you have been with a company longer they are more likely able to help you save.
The issue in GetHuman-htokuda's own words
My name is Hikaru Tokuda. **Account* is *****-*********-****.***. Current monthly TV cost is $**.**. I want to lower it. I want to just Japan TV only and I do not need to have other TV programs. Can I lower my monthly TV cost by degrading current service? ***. I want to eliminate phone service as we do not use home phone at all. I guess Spectrum Voice $*.** is phone cost, and I want to stop it. **In summary, I only need to have internet and Japan TV.
GetHuman-htokuda did not yet indicate what Spectrum should do to make this right.
I have an issue with Spectrum too
How GetHuman-htokuda fixed the problem
We are waiting for GetHuman-htokuda to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spectrum's attention and get better help faster. Tap below to get started.
Having Spectrum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spectrum email you?
This email address isn't valid
Follow this issue
See how GetHuman-htokuda fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-htokuda
Jan 13th, 2019 - a mon ago
I have an issue with Spectrum too
Not resolved
Seen by 2 customers so far
Similar issue to 1056 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-htokuda started working on this issue
Jan 13th 3:44pm