For past * weeks, I have been trying to have the service installed at my new apartment...

GetHuman-sujarama's customer service issue with Spectrum from November 2018

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The issue in GetHuman-sujarama's own words
For past * weeks, I have been trying to have the service installed at my new apartment. I had to make countless number of phone calls, asked them to create **'s of tickets but they are unable to send a technician to fix the problem. **I had a technical at my place yesterday to install the service but he left without doing the job. His comment on the work order was that Maintenance room is locked. But the irony is that there is no maintenance room , the main box is outside the hall. He did not contact me or even rang my door bell but decided to leave without doing the job. **Its so frustrated and tired of dealing with spectrum. After all, I'm their customer and I would think they have the basic sense of serving the customers.

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Spectrum

Customer service issue
Reported by GetHuman-sujarama
Nov 8th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 626 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman-sujarama started working on this issue
Nov 8th, 2018 11:01pm
GetHuman-sujarama indicated the issue is not fixed yet.
Nov 8th, 2018 11:02pm

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