I receive TV through a charter cable box on * separate TV's The one in the front works...

GetHuman1183846's customer service issue with Spectrum from September 2018

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The issue in GetHuman1183846's own words
I receive TV through a charter cable box on * separate TV's The one in the front works , however several channels I enjoy have suddenly been blocked saying I must sign up for them. In the back room I have a smart T'V' that gets channels from streaming from my router but also has a charter box for cable and that stopped working a week ago. I get nothing but notices saying I am unauthorized to see these channels. I pay as usual every month so what can be done to allow me once again to have access to what I pay for?
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Spectrum

Customer service issue
Reported by GetHuman1183846
Sep 22nd, 2018 - 2 mons ago
I have an issue with Spectrum too
Not resolved
Seen by 3 customers so far
Similar issue to 423 others
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Timeline
GetHuman1183846 started working on this issue
Sep 22nd 4:49pm