No service we unplugged and the unit will not reboot

GetHuman-marciada's customer service issue with Spectrum from June 2018

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The issue in GetHuman-marciada's own words
The problem: No service we unplugged and the unit will not reboot
GetHuman-marciada did not yet indicate what Spectrum should do to make this right.
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Customer service issue
Reported by GetHuman-marciada
Jun 6th, 2018 - 5 mons ago
I have an issue with Spectrum too
Not resolved
Seen by 2 customers so far
Similar issue to 359 others
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GetHuman-marciada started working on this issue
Jun 6th 1:38am