I now have a bill that consists of non payment for the past three months that I have to...

GetHuman-landonl's Cancel or change services issue with Spectrum from April 2018

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If you are changing your services to a new provider, you will need to call in immediately and pay your final bill.
The issue in GetHuman-landonl's own words
Cancel my service for the “third” time ... I now have a bill that consists of non payment for the past three months that I have told them to cancel my service. Bill was completely paid off when I made the initial attempt to cancel, though SPECTRUM(R) insisted to reluctantly make me continue service
There were several attempts made to contact SPECTRUM(R), though none was successful, within a waiting period of approximately **-*** hours of being on hold within several attempts, throughout several days, at different times of the day, after the disputed call I initially made* as if they had put my contact no. in a “do not answer list”
To have my account finally canceled and have the amount that is currently due, that shall not be due, to be dismissed.
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Spectrum

Spectrum internet
Cancel or change services issue
Reported by GetHuman-landonl
Apr 11th, 2018 - 5 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 3192 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman-landonl started working on this issue
Apr 11th, 2018 10:36pm
GetHuman-landonl reviewed the items needed
Apr 11th, 2018 10:37pm

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