I Paid my shortage on my escrow and you cashed it on *****. I was told my monthly mort...
GetHuman1683436's customer service issue with Specialized Loan Servicing, LLC from December 2018
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The issue in GetHuman1683436's own words
I Paid my shortage on my escrow and you cashed it on *****. I was told my monthly mortgage amount would be recalculated to ****.** approximately. I therefore paid on ***** ****.** I will not pay the **** amount since I do not owe that anymore. You are now charging me ****.** for December. I will not pay that! YOU HAVE ALREADY CASHED MY SHORTAGE ON MY ESCROW SO YOU NEED TO RECALCULATE MY MONTHLY MORTGAGE RATE NOW PLEASE. YOU HAVE HAD THE PAYMENT FOR * WEEKS. THIS IS NOT OK. I HAVE SPOKEN TO TWO PEOPLE WHO CALLED ME FROM YOUR OFFICE AS WELL AS YOUR THREATENING MAIL STATING I OWE YOU ****.**. I DO NOT AND WILL NOT PAY THAT. I AM CONTACTING THE DIVISION OF BANKS AND REPORTING YOUR COMPANY. PLEASE RECTIFY THIS IMMEDIATELY AND CONTACT ME AT ***-***-****. MY ACCOUNT NUMBER IS **********
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