Out loan was sold and I made the first payment that cleared November *th, ****. I was t...

GetHuman-dalekbla's customer service issue with Specialized Loan Servicing, LLC from December 2018

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Out loan was sold and I made the first payment that cleared November *th, ****. I was told there would be no penalty for that month because of the switch over.*I went online to make a payment for December and it is showing a $**.** penalty.*I have tried their *** phone number and it is not in service. I will mail December's payment but I am wondering if this is a legitimate company? And how do I get the late fee off?*Marlene Black
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Specialized Loan Servicing, LLC

Customer service issue
Reported by GetHuman-dalekbla
Dec 3rd, 2018 - 2 mons ago
I have an issue with Specialized Loan Servicing, LLC too
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GetHuman-dalekbla started working on this issue
Dec 3rd, 2018 9:10pm