Before contacting them, items GetHuman1618291 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman1618291's own words
I sent my November, **** payment in the mail on or about October **, **** to the address I was provide to send a few years ago. Today, November **, ****, I received a returned letter with my payment (money order) enclosed...envelope returned stating, "not deliverable as addressed--unable to forward...the envelope was addressed to SLS, P. O. Box ******, Atlanta, GA *****-****. I have had this problem before & then I get sent "Foreclosure Papers*Letters. This has put me in a stressful situation because I am a senior citizen, returned & trying to maintain this mortgage. It appears the mortgage balance haven't decreased & property value has gone down. Please forward me the correct mailing address for payment as it is almost time for me to make another payment. I attempted to call Customer Service today & found they are closed. Your urgent response will be appreciated.
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