I have qualified for the ACH reward Visa Card and for more than * months now of contrac...

GetHuman-zigla's customer service issue with Specialized Loan Servicing, LLC from May 2018

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The issue in GetHuman-zigla's own words
I have qualified for the ACH reward Visa Card and for more than * months now of contracting them they claimed it has been mailed on **** and I should receive it before **** -I have told them to stop loan payments until they send the $***.** rewards card that I clearly am qualified to receive. Every time I call I get a different answer. Can't even get a supervisor to get tracking information on this card!!! So just as I thought it did not arrive in time for vacation when I left on the **nd. Please provide tracking * and POC for the rewards company OR have Cheree (supervisor) call me this afternoon to advise Where is The Reward CARD??*Linda Atwood ***-***-**** it is **AM here now so after *PM my time today

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By mistake the incorrect check was mailed to make payment, called in and explain...Looking to speak to the Executive Service team regarding loan.
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Specialized Loan Servicing, LLC

Customer service issue
Reported by GetHuman-zigla
May 29th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 27 others
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GetHuman-zigla started working on this issue
May 29th, 2018 2:10pm