I have qualified for the ACH reward Visa Card and for more than * months now of contrac...

GetHuman-zigla's customer service issue with Specialized Loan Servicing, LLC from May 2018

1 view
 | 
27 similar
 | 
0 following
Help me with my issue
First: share to improve GetHuman-zigla's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-zigla's next move: talk to Specialized Loan Servicing, LLC when they open.
Specialized Loan Servicing, LLC's call center is closed now. We will send GetHuman-zigla a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-zigla may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-zigla's own words
I have qualified for the ACH reward Visa Card and for more than * months now of contracting them they claimed it has been mailed on **** and I should receive it before **** -I have told them to stop loan payments until they send the $***.** rewards card that I clearly am qualified to receive. Every time I call I get a different answer. Can't even get a supervisor to get tracking information on this card!!! So just as I thought it did not arrive in time for vacation when I left on the **nd. Please provide tracking * and POC for the rewards company OR have Cheree (supervisor) call me this afternoon to advise Where is The Reward CARD??*Linda Atwood ***-***-**** it is **AM here now so after *PM my time today
GetHuman-zigla did not yet indicate what Specialized Loan Servicing, LLC should do to make this right.
I have an issue with Specialized Loan Servicing, LLC too
How GetHuman-zigla fixed the problem
We are waiting for GetHuman-zigla to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
By mistake the incorrect check was mailed to make payment, called in and explain...Looking to speak to the Executive Service team regarding loan.
Do you have a customer issue as well?
We can help you get Specialized Loan Servicing, LLC's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-zigla fixes it.
This email address isn't valid

Specialized Loan Servicing, LLC

Customer service issue
Reported by GetHuman-zigla
May 29th, 2018 - a yr ago
I have an issue with Specialized Loan Servicing, LLC too
Not resolved
Seen by 1 customer so far
Similar issue to 27 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-zigla started working on this issue
May 29th, 2018 2:10pm