During the Kids Spartan Race in Maryland the woman giving instructions spoke using a mi...

GetHuman-inextrem's customer service issue with Spartan Races from June 2019

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The issue in GetHuman-inextrem's own words
During the Kids Spartan Race in Maryland the woman giving instructions spoke using a mic when talking to the adults but when giving instructions to the racers decided to put the mic away. No one could hear the directions. *My kid struggled during the race. She walked him towards the finish line to give up and where I interceded and encouraged him to finish. She was not encouraging to him at least not that I saw. Possibly she had been earlier but I did not see it. She seemed more impatient than anything. My kid finished. Possibly last but he did it. It was hard for him to be proud of himself because he struggled and ALMOST gave up. When he ran across the finish line I smiled at her and said excitedly, that he had done it. She did not say anything to me or to him or even smile. They gave him his medal leaning over the table. *Kids get self esteem by doing hard things. I can guarantee that a kid who almost dropped out but persevered will learn more than those who breeze through and always do well. If we want more people to participate in fitness should we not also support those who struggle and succeed along the way or is Spartan race only for those who succeed the first time?*So disappointed in this staff. She should not work with the kids.*Mechanicsville Maryland, Sunday **** kids race.

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Spartan Races

Customer service issue
Reported by GetHuman-inextrem
Jun 30th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 769 others
0 customers following this

Timeline

GetHuman-inextrem started working on this issue
Jun 30th, 2019 7:15pm