We registered for the spartan race in Colorado for August ** and they changed the date...

GetHuman-jenavahe's customer service issue with Spartan Races from March 2019

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The issue in GetHuman-jenavahe's own words
We registered for the spartan race in Colorado for August ** and they changed the date to August * after we were already signed up. We have a wedding involving pretty much our entire team the weekend of the *th and will not be able to do the race now. We are not looking to transfer to another race as this does not work for our party of *. We would like a refund. It’s unacceptsble that you can change the date and expect that people don’t have other plans. I’ve read that you don’t refund under any circumstances but when you change the date then I believe there has to be an acception. A transfer is unacceptable at this point. I look forward to hear back from you. Thanks Jen Hester
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Spartan Races

Customer service issue
Reported by GetHuman-jenavahe
Mar 28th, 2019 - a mon ago
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GetHuman-jenavahe started working on this issue
Mar 28th 4:31pm