We registered for the spartan race in Colorado for August ** and they changed the date...

GetHuman-jenavahe's customer service issue with Spartan Races from March 2019

4 views
 | 
480 similar
 | 
0 following
Help with my Spartan Races issue
First: share to improve GetHuman-jenavahe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jenavahe's next move: go to the Spartan Races help center.
Spartan Races doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jenavahe will want to follow the link below to head to their help center. We will check on GetHuman-jenavahe later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jenavahe may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-jenavahe's own words
We registered for the spartan race in Colorado for August ** and they changed the date to August * after we were already signed up. We have a wedding involving pretty much our entire team the weekend of the *th and will not be able to do the race now. We are not looking to transfer to another race as this does not work for our party of *. We would like a refund. It’s unacceptsble that you can change the date and expect that people don’t have other plans. I’ve read that you don’t refund under any circumstances but when you change the date then I believe there has to be an acception. A transfer is unacceptable at this point. I look forward to hear back from you. Thanks Jen Hester
GetHuman-jenavahe did not yet indicate what Spartan Races should do to make this right.
I have an issue with Spartan Races too
How GetHuman-jenavahe fixed the problem
We are waiting for GetHuman-jenavahe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spartan Races's attention and get better help faster. Tap below to get started.
Having Spartan Races issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jenavahe fixes it.
This email address isn't valid

Spartan Races

Customer service issue
Reported by GetHuman-jenavahe
Mar 28th, 2019 - a mon ago
I have an issue with Spartan Races too
Not resolved
Seen by 4 customers so far
Similar issue to 480 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jenavahe started working on this issue
Mar 28th 4:31pm