I will never fly southwest again it was the worst expierence I have had with any airlin...

GetHuman2741100's customer service issue with Southwest Airlines from April 2019

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The issue in GetHuman2741100's own words
I will never fly southwest again it was the worst expierence I have had with any airline . I booked my flight *-* months ago for my honeymoon vacation then three days before my vacation the airline changed my morning flight home to a evening flight. So I changed my straight flight home to a connecting flight so I wouldn’t have to sit in airport for ** hrs waiting for my flight . After doing so I checked in was sent to gate after making my way to said gate was then informed gate was changed to other side of airport . After waiting at new gate was told the flight was delayed by two hrs . I was on a cruise and was told I had to get a early walk off to make my flight . I had pre payed for all transportation to and from airport non refundable . To make said flight I had to take taxi because prepaid transportation would not make it to airport in time for flight . After making it to airport and sitting waiting for hrs my new flight was delayed for hrs . I have never had any problems with any other airline let alone as many as I have with southwest . I travel a lot for my business and was very disappointed in my southwest expierence and will Never use your airline again and will also tell all my family and friends about this expierence . Sincerely Jeffrey James Wilkins omg now I was just informed the gate was changed back to the other side of airport I can’t believe you still have customer with your service .

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Southwest Airlines

Customer service issue
Reported by GetHuman2741100
Apr 14th, 2019 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 4629 others
0 customers following this
Items needed
Name on booking
Booking reference
Email on booking

Timeline

GetHuman2741100 started working on this issue
Apr 14th, 2019 2:46pm

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