I was a bridesmaid in a wedding taking place Saturday November **th. Rehearsal dinner w...

GetHuman-malainar's customer service issue with Southwest Airlines from December 2018

15 views | 2538 similar | 0 following
Help with my Southwest Airlines issue
Next: our robot will wait on hold for GetHuman-malainar to get a Southwest Airlines rep on the line!
Always use the GetHuman Phone to call Southwest Airlines. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-malainar's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-malainar may need:
Name on booking, Booking reference, and Email on booking
The issue in GetHuman-malainar's own words
I was a bridesmaid in a wedding taking place Saturday November **th. Rehearsal dinner was Friday November **th. Was on flight with confirmation number PA*ALR. Departing LaGuardia at ** to land at Dallas love field at *pm. In time for rehearsal dinner. Flight was cancelled and the situation was explained to the customer service desk yet no accommodations were made. Flight was refunded but no other flight options were available forcing me to book a flight double the price with a different airline. I had to miss the rehearsal dinner and arrived late for the wedding the next day. Southwest customer service was very rude and refused to put me on a wait list at the airport. Forcing me to leave the airport via a $** uber and buying a flight through another airline at double the price. Outbound flight that was cancelled by southwest was refunded, but I am demanding compensation for the extra fees forced upon me to change my flight.

GetHuman-malainar did not yet indicate what Southwest Airlines should do to make this right.

How GetHuman-malainar fixed the problem

We are waiting for GetHuman-malainar to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Southwest Airlines's attention and get better help faster. Tap below to get started.
Having Southwest Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-malainar fixes it.
This email address isn't valid

Southwest Airlines

Customer service issue
Reported by GetHuman-malainar
Dec 2nd, 2018 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 2538 others
0 customers following this


GetHuman-malainar started working on this issue
Dec 2nd, 2018 6:15pm