My name is Paul OToole, I booked a flight for my wife and me to travel from New Orleans...

GetHuman-potoole's customer service issue with Southwest Airlines from November 2018

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The issue in GetHuman-potoole's own words
My name is Paul OToole, I booked a flight for my wife and me to travel from New Orleans to Denver CO. on ********. I had cancer removed in my left calf on ********. I had to return on ******** to remove additional tissue. I was preoccupied with the ordeal and forgot to cancel.**I am planning another trip on ******** on the same rout. Is it possible to get some kind of a refund.*My wife and I are seniors and losing that much money hurts. I can fax you the doctors notes with dates and time if you would like.*Thank you for your time and consideration with my request. I understand that I failed to follow your policy. I just hope you can understand how the cancer surgery*can play havoc with your emotions and memory.*My flight departure was around *:**pm and arrv. at *:** or so in Denver, CO.**Thanks again,*Paul OToole**-***-***-****RR* ***********
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Southwest Airlines

Customer service issue
Reported by GetHuman-potoole
Nov 29th, 2018 - 9 mons ago
I have an issue with Southwest Airlines too
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Seen by 3 customers so far
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GetHuman-potoole started working on this issue
Nov 29th, 2018 11:50am