I must express my dissatisfaction with my early bird check in. For $** I was given posi...

GetHuman-sox_whit's customer service issue with Southwest Airlines from November 2018

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The issue in GetHuman-sox_whit's own words
I must express my dissatisfaction with my early bird check in. For $** I was given position B**. While I suppose o can believe that ** people paid the extra fee to get on early, what dismayed me was the man across from me with position B** or ** noted he did not pay extra and checked in at the!** hour mark. This leads me to believe I was not prechecked as advertised. I truly love flying SWA - always a great flight. But honestly I do not believe the extra payment was valued as shown. Just wanted to share that with you. Thank you for keeping us flying on time!*Anthony Englert
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Southwest Airlines

Customer service issue
Reported by GetHuman-sox_whit
Nov 27th, 2018 - 9 mons ago
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Seen by 2 customers so far
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GetHuman-sox_whit started working on this issue
Nov 27th, 2018 12:09pm