Got a notification that ***** leaving PDX at *:** has been delayed * hours arriving too...

GetHuman623275's customer service issue with Southwest Airlines from August 2018

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Got a notification that ***** leaving PDX at *:** has been delayed * hours arriving too late for my ** year old husband to pick me up. Is it delayed? Can you rebook me for tomorrow am? My flight from SFO to PDX was cancelled the same morning I was due to fly. I’ve only flown SW for the last * years and this has never happened to me before. I am ** and one month post total knee replacement. Is this the way to treat such a loyal customer?
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Southwest Airlines

Customer service issue
Reported by GetHuman623275
Aug 23rd, 2018 - 4 mons ago
I have an issue with Southwest Airlines too
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Seen by 1 customer so far
Similar issue to 1459 others
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Items needed
Name on booking
Booking reference
Email on booking
Timeline
GetHuman623275 started working on this issue
Aug 23rd 11:26pm