I have a LUV voucher in the amount of ***.** per person for * people. The confirmation...

GetHuman-lois_sar's customer service issue with Southwest Airlines from August 2018

12 views | 1411 similar | 0 following
Help with my Southwest Airlines issue
Next: our robot will wait on hold for GetHuman-lois_sar to get a Southwest Airlines rep on the line!
Always use the GetHuman Phone to call Southwest Airlines. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-lois_sar's own words
I have a LUV voucher in the amount of ***.** per person for * people. The confirmation that got me this voucher was from a flight that we cancelled Sept ****. Cancellation reason was b*c of wild fires in the northwest US.**Last wk I used these funds to book another trip... Sept **** to Colorado. Was told all I had to pay was the tax which was $** and change. However when I checked my master card account I see we were booked the full amount (***.**) ??? My confirmation * for the upcoming trip is O*KAML.* LUV voucher is good thru Feb * **** however we do not plan on traveling after Sept ****. Can you please apply my LUV voucher funds to this current trip that I have booked? We would very much appreciate it. Do not want to lose these funds. Thank you. Our Names: * Martha L. Sarno & Michael J Sarno Jr

GetHuman-lois_sar did not yet indicate what Southwest Airlines should do to make this right.

I have an issue with Southwest Airlines too
How GetHuman-lois_sar fixed the problem

We are waiting for GetHuman-lois_sar to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Southwest Airlines customer problems.
How Do I Check My Flight Status with Southwest Airlines?How Do I Start Earning Frequent Flyer Miles with Southwest Airlines?How Do I Redeem My Frequent Flyer Miles for a Flight with Southwest Airlines?How Do I File a Lost Baggage Claim with Southwest Airlines?What Do I Do If My Southwest Airlines Flight Was Cancelled?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Southwest flight confirmation changeChanging Fly to an early date with Southwest AirlinesI need to speak to Southwest airlines about splitting a reservation. One person...Travel funds from my Southwest Airlines confirmation UIHEIE were not allowed to...Please extend my LUV voucher's expiration date by a few weeks. It expires...Southwest Airlines cancelled flight, need to rebook a flight today immediatelyMy boss recently flew Southwest Airlines and paid for the WiFi, but unfortunately...Had a horrible travel experience last weekend with Southwest Airlines and extreme...my southwest airlines flight was dela*** and finally canceled. there is a dela...
Do you have a customer issue as well?
We can help you get Southwest Airlines's attention and get better help faster. Tap below to get started.
Having Southwest Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lois_sar fixes it.
This email address isn't valid

Southwest Airlines

Customer service issue
Reported by GetHuman-lois_sar
Aug 18th, 2018 - 4 years ago
I have an issue with Southwest Airlines too
Fixed
Seen by 12 customers so far
Similar issue to 1411 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on booking
Booking reference
Email on booking

Timeline

GetHuman-lois_sar started working on this issue
Aug 18th, 2018 2:39pm
GetHuman-lois_sar confirmed the issue is fixed. Hooray!
Aug 20th, 2018 2:10pm