I’m wondering if you can help me. I made the mistake of flying with Fronier instead of...
GetHuman1006261's customer service issue with Southwest Airlines from August 2018
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Name on booking, Booking reference, and Email on booking
The issue in GetHuman1006261's own words
I’m wondering if you can help me. I made the mistake of flying with Fronier instead of Southwest (my favorite airline)*and my flight was cancelled for the *nd time this month. They are finally willing to reimbure me, but I need documentation from Southwest indicating what the cost would have been, had I paid cash instead of frequent flier miles. *I booked the flight on August *th and flew from Denver to Omaha on August **th. **Confirmation ** MX*A****Can you email me a $ amount confirming what it would have cost had I not used Southwest FF Miles and purchased the flight the day before on August *th?**I’m a frequent flier and credit card holder and I have realized over the past month how excellent your customer service is compared to other airlines. You put them to shame. Thank you for that. **My email is: *Theresa. M.G*****@***.com**FF * ***********Theresa Gregg****-***-****
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