I’m wondering if you can help me. I made the mistake of flying with Fronier instead of...

GetHuman1006261's customer service issue with Southwest Airlines from August 2018

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The issue in GetHuman1006261's own words
I’m wondering if you can help me. I made the mistake of flying with Fronier instead of Southwest (my favorite airline)*and my flight was cancelled for the *nd time this month. They are finally willing to reimbure me, but I need documentation from Southwest indicating what the cost would have been, had I paid cash instead of frequent flier miles. *I booked the flight on August *th and flew from Denver to Omaha on August **th. **Confirmation ** MX*A****Can you email me a $ amount confirming what it would have cost had I not used Southwest FF Miles and purchased the flight the day before on August *th?**I’m a frequent flier and credit card holder and I have realized over the past month how excellent your customer service is compared to other airlines. You put them to shame. Thank you for that. **My email is: *Theresa. M.G*****@***.com**FF * ***********Theresa Gregg****-***-****
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Southwest Airlines

Customer service issue
Reported by GetHuman1006261
Aug 17th, 2018 - a yr ago
I have an issue with Southwest Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 1406 others
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Timeline
GetHuman1006261 started working on this issue
Aug 17th, 2018 11:20pm