I have an need to get a rain check on reservations I have made for Robert and Gherlaine...
GetHuman-bghofman's customer service issue with Southwest Airlines from August 2018
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The issue in GetHuman-bghofman's own words
I have an need to get a rain check on reservations I have made for Robert and Gherlaine Hofmann for flights from Austin, TX to San Francisco on September **, returning from LAX on October *. It has cohis me about that Robert has to have a somewhat complicated surgery on September *, having to do with replacement of an injured knee, and his Dr. has told him it will be too soon to take a trip on September **. Is it at all possible to reschedule this trip at a later date, possibly November? This surgery, unfortunately, is unavoidable, somewhat of an emergency.
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