I want to book a car and hotel but am not flying.How do I choose a location other than...

GetHuman-possy's customer service issue with Southwest Airlines from April 2018

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Help with my Southwest Airlines issue
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Name on booking, Booking reference, and Email on booking
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The issue and preferred resolution, in GetHuman-possy's own words:
The problem I ran into: I want to book a car and hotel but am not flying.How do I choose a location other than the airport.
I trust that Southwest Airlines will make this right and come up with a resolution that is fair.
Help with my Southwest Airlines issue
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Southwest Airlines

Customer service issue
Reported by GetHuman-possy
Apr 26th, 2018 - 3 mons ago
I have an issue with Southwest Airlines too
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Seen by 4 customers so far
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Timeline
GetHuman-possy started working on this issue
Apr 26th 7:03am