My SCE account has been on auto pay for years. To facilitate evaluating possible solar...

GetHuman819124's customer service issue with Southern California Edison from June 2018

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The issue and preferred resolution, in GetHuman819124's own words:
see above ... My SCE account has been on auto pay for years. To facilitate evaluating possible solar program, I requested a COPY of my bill a few weeks ago. *They have apparently removed my auto pay billing. Today I received a bill for two months, with a past due amount. Need this corrected immediately. *Unable to reach representative to resolve this issue.
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Customer service issue
Reported by GetHuman819124
Jun 25th, 2018 - 2 mons ago
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Seen by 6 customers so far
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GetHuman819124 started working on this issue
Jun 25th 6:08pm
GetHuman819124 shared this issue with followers on Twitter
Jun 25th 6:15pm