Regards*To report that a purchase was made with my playstation store account. with the...

GetHuman-caagudel's customer service issue with Soundcloud from April 2020

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Regards*To report that a purchase was made with my playstation store account. with the virtual credit card information that I have registered on the playstation store site. The notification I received of the purchase has the following text: "Bancolombia informs you Purchase for $ ***,***.** in SIE * PLAYSTATIONNETWO **:**. ********** T.Cred * ****. Concerns at ***********************."*I would be grateful if you could give me some information about it, if you can reverse the transaction or if you can send me evidence of the transaction to present to the Bank, because I did not make that purchase.**My playstation store account is: user Mauricio Agudelo identification number c.c ****************@***.com

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Soundcloud

Customer service issue
Reported by GetHuman-caagudel
Apr 23rd, 2020 - 10 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 580 others
0 customers following this

Timeline

GetHuman-caagudel started working on this issue
Apr 23rd, 2020 12:43am