My name is Babatunde Oludare AKA Oludre and I wanted to upgrade to soundcloud pro on a...

GetHuman-babdreol's customer service issue with Soundcloud.com from December 2018

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The issue in GetHuman-babdreol's own words
My name is Babatunde Oludare AKA Oludre and I wanted to upgrade to soundcloud pro on a monthly subscription basis but mistakenly did the yearly and £** was deducted which is putting me in serious financial issues right now as I cannot afford that much at a go. Please I desperately need this purchase to be reversed and I’m happy to continue on a monthly subscription plan. *I made a complaint ticket immediately after the purchase “Request *******” to try rectify the problem but so far nothing has happened. Can this be looked into please and get feedback as soon as possible??*Thank you
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Soundcloud.com

Customer service issue
Reported by GetHuman-babdreol
Dec 7th, 2018 - 6 mons ago
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GetHuman-babdreol started working on this issue
Dec 7th, 2018 7:50am