To whom it may concern:*Account: user********, Cuong Nguyen**My name is Elizabeth Nguy...
GetHuman986286's customer service issue with Soundcloud.com from August 2018
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To whom it may concern:*Account: user********, Cuong Nguyen**My name is Elizabeth Nguyen and I am now manage billing on my husband Cuong Nguyen's account who recently passed away on June.**Our subscription Sound Cloud Pro just got renewed on ******, reference* GFRZP***, while I was on vacation and did not get a chance to end in time. Can you please refund this to us since no one in our family know about music or familiar with sound cloud entertainment. We paid $***.** last year and did not use it at all. Please be kind and refund it to us as * time courtesy for a good customer. I truly appreciate and sorry for any hassles it may causes. We will come back to you when we are ready to get involve in Cuong's music.**I also just ended the subscription automatic renewal yearly today, the system switch me to monthly charge, please end both my monthly and yearly subscriptions starting today?**I can be contacted via email on the account of at *****@***.com for any questions.**Thank you.
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