To whom it may concern:*Account: user********, Cuong Nguyen**My name is Elizabeth Nguy...

GetHuman986286's customer service issue with Soundcloud.com from August 2018

Help with my Soundcloud.com issue
The issue in GetHuman986286's own words
To whom it may concern:*Account: user********, Cuong Nguyen**My name is Elizabeth Nguyen and I am now manage billing on my husband Cuong Nguyen's account who recently passed away on June.**Our subscription Sound Cloud Pro just got renewed on ******, reference* GFRZP***, while I was on vacation and did not get a chance to end in time. Can you please refund this to us since no one in our family know about music or familiar with sound cloud entertainment. We paid $***.** last year and did not use it at all. Please be kind and refund it to us as * time courtesy for a good customer. I truly appreciate and sorry for any hassles it may causes. We will come back to you when we are ready to get involve in Cuong's music.**I also just ended the subscription automatic renewal yearly today, the system switch me to monthly charge, please end both my monthly and yearly subscriptions starting today?**I can be contacted via email on the account of at *****@***.com for any questions.**Thank you.
GetHuman986286 did not yet indicate what Soundcloud.com should do to make this right.
I have an issue with Soundcloud.com too
How GetHuman986286 fixed the problem
We are waiting for GetHuman986286 to fix the problem and share the solution with the rest of us customers.
Please help with my Soundcloud.com issue
Do you have a customer issue as well?
We can help you get Soundcloud.com's attention and get better help faster. Tap below to get started.
Having Soundcloud.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Soundcloud.com email you?
This email address isn't valid

Soundcloud.com

Customer service issue
Reported by GetHuman986286
Aug 13th, 2018 - 7 mons ago
I have an issue with Soundcloud.com too
Fixed
Seen by 5 customers so far
Similar issue to 415 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman986286 started working on this issue
Aug 13th, 2018 5:20pm
GetHuman986286 indicated the issue is not fixed yet.
Aug 14th, 2018 6:22pm
GetHuman986286 indicated the issue is not fixed yet.
Aug 14th, 2018 6:23pm
GetHuman986286 indicated the issue is not fixed yet.
Aug 14th, 2018 6:35pm
GetHuman986286 indicated the issue is not fixed yet.
Aug 14th, 2018 6:36pm