My phone automatically put Play R on overload and when I try to reload the app somethin...

GetHuman-imasport's customer service issue with Soundcloud.com from July 2018

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The issue in GetHuman-imasport's own words
My phone automatically put Play R on overload and when I try to reload the app something pops up saying ‘This app can’t be download due to removal from the App Store. I am asking you to please put Play R back to the App Store. I added over *** of my favorite songs on there and I don’t want to start from scratch, which means that I have to remember every song I added in Play R and really I can’t remember every song. It took me a long time to find Play R. I enjoy playing my favorite music I added. Right now I feel sad that I am not able to listen to my favorite music on Play R.
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Soundcloud.com

Customer service issue
Reported by GetHuman-imasport
Jul 2nd, 2018 - a yr ago
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Timeline
GetHuman-imasport started working on this issue
Jul 2nd, 2018 4:24pm
GetHuman-imasport indicated the issue is not fixed yet.
Jul 8th, 2018 2:25am
GetHuman-imasport indicated the issue is not fixed yet.
Jul 8th, 2018 2:27am