Signed up for a FREE * day trail and it charged me right away. when I canceled my subsc...

GetHuman758802's customer service issue with Soundcloud.com from June 2018

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Help with my Soundcloud.com issue
GetHuman758802's next move: try the Soundcloud.com help center.
Soundcloud.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman758802 will want to follow the link below to head to their help center. We will check on GetHuman758802 later to make sure it's all set or try to help escalate.
The issue in GetHuman758802's own words
I wanted to see if it unlocked some of my favorite songs and it didn’t so immediately I stopped the * day trial ... Signed up for a FREE * day trail and it charged me right away. when I canceled my subscription within seconds of doing it, I checked my bank account and money was withdrawn.
They took out money from my bank account within minutes of me signing up even though it said I had a * day trail!
Returning my money back to me.
I’ve been a customer for probably *-* years now and I never expected this app to do this to me.
There is no way to fix this but then to contact you guys.
I have an issue with Soundcloud.com too
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Soundcloud.com

Soundcloud Go FREE * day trial
Customer service issue
Reported by GetHuman758802
Jun 7th, 2018 - a yr ago
I have an issue with Soundcloud.com too
Fixed
Seen by 7 customers so far
Similar issue to 86 others
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Timeline
GetHuman758802 started working on this issue
Jun 7th, 2018 4:35am
GetHuman758802 indicated the issue is not fixed yet.
Jun 7th, 2018 2:31pm
GetHuman758802 indicated the issue is not fixed yet.
Jun 7th, 2018 2:34pm