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GetHuman293203's next move: talk to Sony when they open (we'll send a reminder).
Sony's call center is closed now. We will text or email GetHuman293203 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman293203 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman293203 may need:
Name, Billing address, Order number, Email address, Phone number, and Where was the item purchased
The issue in GetHuman293203's own words
I was trying to do something, and ran into a problem.
GetHuman293203 did not yet indicate what Sony should do to make this right.
I have an issue with Sony too
How GetHuman293203 fixed the problem
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