I updated my ps* and now I can’t sign in to the PlayStation network because I no longer...

GetHuman7430209's customer service issue with Sony from May 2022

Help with my Sony issue
The issue in GetHuman7430209's own words
I updated my ps* and now I can’t sign in to the PlayStation network because I no longer have access to the e-mail currently associated with it so I have no way to log in to the network to change my e-mail address to the one I currently use so my ps* is useless for the things I use it for most

GetHuman7430209 did not yet indicate what Sony should do to make this right.

How GetHuman7430209 fixed the problem
Gethuman didn’t help at all. I had to call n pretend to have an id from online and the person at Sony then helped me.
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How Do I Reset My Password on the Sony Network?How Do I Appeal a Banned Account on the Sony Network?How Do I Get Technical Support for My Sony Product?
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Sony

Customer service issue
Reported by GetHuman7430209
May 10th, 2022 - 5 months ago
Fixed
GetHuman7430209 shared how to fix
Seen by 9 customers so far
Similar issue to 572 others
0 customers following this
Items needed
Name
Billing address
Order number
Email address
Phone number
Where was the item purchased

Timeline

GetHuman7430209 started working on this issue
May 10th 6:50pm
GetHuman7430209 confirmed the issue is fixed. Hooray!
May 10th 10:50pm

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