Can't get into my account cause of * step verification. I don't have the phone anymore...

GetHuman6898302's customer service issue with Sony from December 2021

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The issue in GetHuman6898302's own words
Can't get into my account cause of * step verification. I don't have the phone anymore and because of *SV I can't get into my account to get a back up code which I need to get into my account

GetHuman6898302 did not yet indicate what Sony should do to make this right.

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Sony

Customer service issue
Reported by GetHuman6898302
Dec 10th, 2021 - 10 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 41 others
0 customers following this

Timeline

GetHuman6898302 started working on this issue
Dec 10th, 2021 6:15pm

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