I had been trying to get a response to an inquiry concerning a Sony TV,on the Sony Face...

GetHuman5481627's customer service issue with Sony from November 2020

Help with my Sony issue
Before contacting them, items GetHuman5481627 may need:
Name, Billing address, Order number, Email address, Phone number, and Where was the item purchased
The issue in GetHuman5481627's own words
I had been trying to get a response to an inquiry concerning a Sony TV,on the Sony Facebook page, for over a week. You don't even acknowledge me. Well, there is this thing, it's called customer service. Evidently, you didn't want my business. So, Yesterday, I placed an order for a LG OLED TV , and an order for the New X-Box Series X. You lost a sale on a TV and a PS*, all because no one would so much as acknowledge a simple inquiry. Christopher Blanton

GetHuman5481627 did not yet indicate what Sony should do to make this right.

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Sony

Customer service issue
Reported by GetHuman5481627
Nov 21st, 2020 - 10 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 1912 others
0 customers following this

Timeline

GetHuman5481627 started working on this issue
Nov 21st, 2020 5:57am
GetHuman5481627 shared this issue with friends on Facebook
Nov 21st, 2020 5:58am
GetHuman5481627 shared this issue with friends on Facebook
Nov 21st, 2020 5:59am

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