Hi me and my brother just got the yearly plan on PlayStation plus, he linked his accoun...

GetHuman5202813's customer service issue with Sony from August 2020

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The issue in GetHuman5202813's own words
Hi me and my brother just got the yearly plan on PlayStation plus, he linked his account and made it primary so when his account is linked and primary, it will give me a notification on my PlayStation saying it’s going to shut all my applications down and lock everything. I got upset at that so I made mine primary again and they’re saying they don’t want to pay for two(my parents) and now it’s just all big and hectic. If he’s primary my apps shut off but if I’m primary it un links our accounts and he doesn’t get PlayStation plus, I want it to work both ways for the two of us but right now it’s not.

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Customer service issue
Reported by GetHuman5202813
Aug 27th, 2020 - 8 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1903 others
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GetHuman5202813 started working on this issue
Aug 27th, 2020 12:20am