I have only Sony equipment - TV KD ** X****C, Blue-Ray Player and Receiver . I would li...

GetHuman-smantl's Device Support issue with Sony from May 2020

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The issue in GetHuman-smantl's own words
I have only Sony equipment - TV KD ** X****C, Blue-Ray Player and Receiver . I would like to use earphones simulataneously with the speakers in order to achieve a better understanding due to my hearing problems. I hooked up earphones on the optical output of the TV with an optical splitter etc. This works but I have a disturbing time delay between earphone and speakers. *Thus I tried to use zone * of the Receiver STR-DN ****. However *I cannot get an output signal on zone * although I switched the power on for zone * in the setup menue and set source. Active Boxes show no sound. Before I buy an amplifier for zone* I would like to be sure that zone * output works. *I would appreciate your advice to solve my problem?*Tel *********** or email

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Sony

Device Support issue
Reported by GetHuman-smantl
May 28th, 2020 - a year ago
Not resolved
Seen by 18 customers so far
Similar issue to 2058 others
0 customers following this

Timeline

GetHuman-smantl started working on this issue
May 28th, 2020 10:53am
GetHuman-smantl indicated the issue is not fixed yet.
Jun 8th, 2020 12:40pm

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