I just bought a new controller and it won’t connect to my ps*.

GetHuman4184832's customer service issue with Sony from January 2020

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The issue in GetHuman4184832's own words
The problem: I just bought a new controller and it won’t connect to my ps*.
GetHuman4184832 did not yet indicate what Sony should do to make this right.
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Sony

Customer service issue
Reported by GetHuman4184832
Jan 1st, 2020 - 2 mos ago
Not resolved
Seen by 2 customers so far
Similar issue to 1650 others
0 customers following this
Timeline
GetHuman4184832 started working on this issue
Jan 1st 9:53pm