I bought fifa ** the ultimate edition for £**.** as i had EA access, i didnt like the g...

GetHuman-owenferr's Banned Account issue with Sony from October 2019

Help with my Sony issue
First: share to improve GetHuman-owenferr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-owenferr may need:
Name, Billing address, Order number, Email address, Phone number, and Where was the item purchased
The issue in GetHuman-owenferr's own words
I bought fifa ** the ultimate edition for £**.** as i had EA access, i didnt like the game so after a couple of days i sent away a refund form but i did not hear back so i assumed that i wouldnt get my refund so decided just to try enjoy the game, i set the playstation up on sunday night (yesterday) and it has told my that my account is banned, so i went on my emails, i had an email from papal telling me i had received a full refund, so i can only assume that i have been given a full refund which has resulted in my account being banned as it has broken rules and regulations however i didnt know this and its really not my fault, i would like to sort the matter so i can access my account again ASAP, i can only assume that i will just have to pay for FIFA again on the playstation store to get the ban uplifted. I have received no emails from SONY about the ban, please get in contact asap and help, thank you

GetHuman-owenferr did not yet indicate what Sony should do to make this right.

How GetHuman-owenferr fixed the problem

We are waiting for GetHuman-owenferr to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Sony customer problems.
How Do I Reset My Password on the Sony Network?How Do I Appeal a Banned Account on the Sony Network?How Do I Get Technical Support for My Sony Product?
Do you have a customer issue as well?
We can help you get Sony's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Sony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Banned Account issue
Reported by GetHuman-owenferr
Oct 7th, 2019 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 4875 others
0 customers following this


GetHuman-owenferr started working on this issue
Oct 7th, 2019 3:06pm