I bought fifa ** the ultimate edition for £**.** as i had EA access, i didnt like the g...

GetHuman-owenferr's Banned Account issue with Sony from October 2019

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The issue in GetHuman-owenferr's own words
I bought fifa ** the ultimate edition for £**.** as i had EA access, i didnt like the game so after a couple of days i sent away a refund form but i did not hear back so i assumed that i wouldnt get my refund so decided just to try enjoy the game, i set the playstation up on sunday night (yesterday) and it has told my that my account is banned, so i went on my emails, i had an email from papal telling me i had received a full refund, so i can only assume that i have been given a full refund which has resulted in my account being banned as it has broken rules and regulations however i didnt know this and its really not my fault, i would like to sort the matter so i can access my account again ASAP, i can only assume that i will just have to pay for FIFA again on the playstation store to get the ban uplifted. I have received no emails from SONY about the ban, please get in contact asap and help, thank you

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Sony

Banned Account issue
Reported by GetHuman-owenferr
Oct 7th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4875 others
0 customers following this

Timeline

GetHuman-owenferr started working on this issue
Oct 7th, 2019 3:06pm