I have a Sony * mm video handy cam. The model number is CCD-TRB**.* When I play back a...

GetHuman3077595's customer service issue with Sony from June 2019

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The issue in GetHuman3077595's own words
I have a Sony * mm video handy cam. The model number is CCD-TRB**.* When I play back a video cassette, there are squiggly lines and it is on viewable* however, when I pause it is perfectly clear. I tried a brand new head cleaner from Japan that I ordered and that did not work. I’ve researched and looked and researched and looked. And now I need some real help. Thank you.
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Sony

Customer service issue
Reported by GetHuman3077595
Jun 12th, 2019 - a mon ago
I have an issue with Sony too
Not resolved
Seen by 3 customers so far
Similar issue to 3601 others
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Timeline
GetHuman3077595 started working on this issue
Jun 12th 10:24pm