I have a Sony * mm video handy cam. The model number is CCD-TRB**.* When I play back a...

GetHuman3077595's customer service issue with Sony from June 2019

Help with my Sony issue
First: share to improve GetHuman3077595's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3077595 may need:
Name, Billing address, Order number, Email address, Phone number, and Where was the item purchased
The issue in GetHuman3077595's own words
I have a Sony * mm video handy cam. The model number is CCD-TRB**.* When I play back a video cassette, there are squiggly lines and it is on viewable* however, when I pause it is perfectly clear. I tried a brand new head cleaner from Japan that I ordered and that did not work. I’ve researched and looked and researched and looked. And now I need some real help. Thank you.
GetHuman3077595 did not yet indicate what Sony should do to make this right.
I have an issue with Sony too
How GetHuman3077595 fixed the problem
We are waiting for GetHuman3077595 to fix the problem and share the solution with the rest of us customers.
Please help with my Sony issue
Do you have a customer issue as well?
We can help you get Sony's attention and get better help faster. Tap below to get started.
Having Sony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3077595
Jun 12th, 2019 - a mon ago
I have an issue with Sony too
Not resolved
Seen by 3 customers so far
Similar issue to 3601 others
0 customers following this
GetHuman3077595 started working on this issue
Jun 12th 10:24pm