I have a **" Sony LCD TV model number KDL**W***D that I purchased in December of...
GetHuman-icreatef's complaint issue with Sony from March 2019
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The issue in GetHuman-icreatef's own words
I have a **" Sony LCD TV model number KDL**W***D that I purchased in December of ****. I took it to a certified Sony repair shop when the picture went out. They told me the LCD panel had failed and there were no replacement parts available. I have been a loyal Sony customer for many years and have always been satisfied with my Sony products. However I think that this malfunction after only two years of very moderate usage is unacceptable. I am out an additional $** dollars to find this out. * I am a elementary school teacher and I am a careful consumer because my budget is tight. I would hope that you can offer me some incentive to purchase another Sony product after this disappointing and inconvenient experience. *I would like to request some kind of compensation in the way of a free extended warrenty on the purchase of a new Sony tv and to be reimbursed for my $** repair bill. *Thank you
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