Ps* pro * terabyte dies in * weeks

GetHuman2544635's customer service issue with Sony from March 2019

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Help with my Sony issue

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The issue in GetHuman2544635's own words
Use console and game ... Bought a ps* * *** weeks ago brand new, now it won't power on with Black ops * game stuck inside. Hoping to have it exchanged with * year warranty. Problem started after buying season pass for same game stuck inside console. Also hoping for possible game retrieval.
Just payed for black ops * season pass and now my children and I are screwed out of a source of entertainment*money
Replacing broken console and possible retrieval of game in broken console or replacement of game at no cost
Been a loyal customer for * years, what I didn't expect was the hassle of resolving the issue with the retailer, which wasn't resolved. Entailing this lengthy process of going through Corparate to fix this issue.
Tried most online suggestions that won't void warranty and called tech support with no success of speaking to anyone
How GetHuman2544635 fixed the problem

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Sony

Ps* pro and black ops *
Customer service issue
Reported by GetHuman2544635
Mar 18th, 2019 - 2 years ago
Fixed
Seen by 21 customers so far
Similar issue to 2322 others
0 customers following this
Items needed
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Where was the item purchased

Timeline

GetHuman2544635 started working on this issue
Mar 18th, 2019 10:35pm
GetHuman2544635 confirmed the issue is fixed. Hooray!
Mar 19th, 2019 10:47pm

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