I just got my **inch tv and the model number is KDL-**VE*. When I plug it in it’s on th...

GetHuman-ravenfal's customer service issue with Sony from January 2019

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The issue in GetHuman-ravenfal's own words
I just got my **inch tv and the model number is KDL-**VE*. When I plug it in it’s on the red light standby mode and when I press power the light goes to green for power but the screen is still black. The light stays green for a few seconds then goes back to red for standby mode and blinks five times. I have tried unplugging my tv and waiting five minutes then plug it back in and press the up button on the remote while pressing power but it hasn’t worked at all. I also tried pressing the display button then * then volume down and power but still nothing works. Please help.
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Sony

Customer service issue
Reported by GetHuman-ravenfal
Jan 13th, 2019 - 9 mons ago
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GetHuman-ravenfal started working on this issue
Jan 13th 6:10am