I forgot the email address attached to my psn account. I got a new ps* (I factory reset...

GetHuman1683965's customer service issue with Sony from December 2018

Help with my Sony issue
The issue in GetHuman1683965's own words
I forgot the email address attached to my psn account. I got a new ps* (I factory reset my old one before getting rid of it), and I can’t remember which of my emails I’ve used. I have all of the credentials to prove it’s mine
GetHuman1683965 did not yet indicate what Sony should do to make this right.
I have an issue with Sony too
How GetHuman1683965 fixed the problem
I called the Sony customer service number and the wait wasn’t terrible, about ** minutes at *pm at night, and the guy was very helpful. I was able to give him my account info and he was able to switch my email address for that account.
Please help with my Sony issue
Do you have a customer issue as well?
We can help you get Sony's attention and get better help faster. Tap below to get started.
Having Sony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sony email you?
This email address isn't valid

Sony

Customer service issue
Reported by GetHuman1683965
Dec 3rd, 2018 - 2 mons ago
I have an issue with Sony too
Fixed
GetHuman1683965 shared how to fix
Seen by 12 customers so far
Similar issue to 1257 others
0 customers following this
Items needed
Name
Billing address
Order number
Email address
Phone number
Where was the item purchased
Timeline
GetHuman1683965 started working on this issue
Dec 3rd, 2018 11:40pm
GetHuman1683965 confirmed the issue is fixed. Hooray!
Dec 4th, 2018 3:48am
GetHuman1683965 confirmed the issue is fixed. Hooray!
Dec 6th, 2018 11:52pm